Privacy Policy
This policy explains what information the Snowco Platform processes and how it is handled. It covers use of the platform by authorized users.
Last updated August 2026
Information we process
To operate the platform we process your identity and profiledetails (such as name, work email, job title, and organization) obtained through your organization's single sign-on, together with the project and configuration data you create or edit and basic operational logs used to keep the service secure and reliable.
How we use it
Information is used to authenticate you, apply role-based access, render your workspace, save your work, and diagnose issues. Each request carries a correlation identifier so activity can be traced for troubleshooting and security — not for individual monitoring.
How it is protected
Access is restricted by role and secured through single sign-on. Data is transmitted over encrypted connections and stored in access-controlled systems. Profile information is retrieved on demand and cached only briefly to improve performance.
Sharing and retention
Information is used solely to operate the platform for Snow Companies and its authorized teams. It is not sold or shared for advertising. Data is retained for as long as needed to support active projects and to meet legal and business requirements.
Your questions
For questions about this policy or requests regarding your information, contact your Snowco platform administrator.